Return policy
General returns questions
We’ve made some changes to our returns policy. Here’s what you need to know.
How long will it take to receive a refund?
Where did you return to? |
When will we process your return? |
When will you receive your refund? (starts from when the refund is processed) |
Clothing & Homeware stores |
Within 2 days |
3-5 working days |
Foodhall & Outlets |
Within 10 days |
3-5 working days |
Post (via Evri or Royal Mail) |
Within 10 days |
3-5 working days |
Collect from home |
Within 10 days |
3-5 working days |